Terms & Conditions
Welcome to the Microgreen website (the "Site"). Microgreen provides its services to you subject to the following conditions. Before you may use the Site, you must read and accept all of the terms and conditions in, and linked to, this Terms of Service ("TOS") and the linked Privacy Policy . We strongly recommend that, as you read this TOS, you also access and read the linked information, since it is incorporated into and hereby made part of this TOS. This TOS is effective upon acceptance. Use of any functionality of the Site constitutes acceptance of this TOS. If this TOS conflicts with any other documents, the TOS will control for the purposes of usage of the Site. You may only use certain portions of the Site if you are a Microgreen's registered buyer or seller. If you do not agree to be bound by this TOS and the Privacy Policy, you may not use the Site in any way.
You are responsible for obtaining access to the Site, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Site.
License and Site Access. Microgreen grants you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site and the framing of any Content available through the Site uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in Microgreen's sole discretion) an unreasonable or disproportionately large load on Microgreen's infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools.
Privacy Policy
Microgreen is committed to protecting your privacy. The information collected from our Site helps us better understand our market and consumer interests. This allows us to serve our customers with the level of satisfaction they deserve. If you have questions or suggestions regarding this Privacy Policy or our privacy practices, please send an email message to
contacts@microgreen.com. Microgreen will only use your data to improve your experience with us. We will protect your data.
Protecting Your Privacy: At Microgreen, we are 100% committed to protecting the privacy and security of all of our customers and site visitors. We appreciate and respect how important privacy is. If you have any questions about how we protect your privacy, contact us at
contacts@microgreen.com. For all our services, the data controller (the company that’s responsible for your privacy) is Microgreen.
How we use your information: We use your information in a number of different ways — what we do depends on the information. The tables below set this out in detail:
Your name and contact details
| How we use your name & contact details |
Why? |
| Deliver your purchases to you |
We need this information to deliver your products to you |
| Send you service messages by text, e-mail or through our app, such as order updates |
We need to be able to communicate with you regarding important updates like Order Information, Shipping Tracking details, etc |
| Sending you information by email, text, or mail, about our new products and services |
To keep you up to date. We only send this with your permission |
| Fraud prevention and detection |
To prevent and detect fraud against either you or Microgreen – unfortunate, but absolutely essential |
| Showing you Microgreen advertisements as your browse the web |
So you can see our latest products and deals |
| Finding out what you, and other customers, like |
To ensure we are giving you what you want, and to stay ahead of the competition |
Your date of birth information
| How we use your date of birth |
Why? |
| Birthday promotions |
To celebrate your birthday with an additional discount |
| Fraud prevention and detection |
To prevent and detect fraud against either you or Microgreen – unfortunate, but absolutely essential |
Your contact history with us
| How we use your contact history |
Why? |
| Provide customer service and support |
You expect the best service from us and we want to deliver |
| Train our staff |
So you get the best possible customer service |
Information about your phone or laptop, and how you use our websites and apps
| How we use information about your phone or laptop, and how you use our websites and apps |
Why? |
| Improve our website and set default options for you (such as language and currency) |
To give you the best possible shopping experience |
| Protect our website |
To prevent and detect fraud against either you or Microgreen and to meet our legal obligations about looking after your data |
Information from accounts you link to us - What we do if you link your Facebook account to us
| How we use information from accounts you link to us |
Why? |
| To enable you to log into our website simply and easily without having to create a specific account |
To make it easier for you to use Microgreen and purchase those items you want |
| To provide product recommendations |
So you can quickly spot things which you like |
You don’t have to give us any of this personal information! If you don’t provide this information, however, you may not be able to buy from the site, and you are unlikely to receive our best customer experience. But that is your choice and we respect that. We also anonymize and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site and app, and developing new products and services. We also share this information with third parties.
